Thursday, May 16, 2013

Infuriating Sales People

I love going to get myself pampered, which woman doesn't? But come on, the incessant sales people have on more than one occasion trampled on my nerves and it has indeed got to come to a halt.

I'm talking about sales people in places that I ALREADY have a package. For god's sake, when is it ever gonna be enough for you people? F off already!

This is especially so for the popular waxing and brow joint in Singapore whose name sounds like a command than something welcoming. Very tongue-in-cheek and apt, but apparently the service staff abides by the same commandeering air as well.
Don't get me wrong, the counter staff are far more polite than the service lady who's actually in charge of your face and your vital bits. It seems like these places are hell-bent on forcing these commissioned based employees to hound you till you succumb. Very subtly I must add, and downright cunning.

I just finished a session at the Raffles City branch and I hereby swear I'm no longer returning. This is the first level one, not the basement one, and don't get me started as to why on earth there are 2 identical branches located at 2 different areas of the same mall. The first time I went to the wrong branch for waxing, likewise today for my brows. The PRC proceeded to very nicely thread my brows, occasionally throwing in a compliment or two about my brow shape and my complexion. *Rolls eyes* Then when she kindly asked if I like to have my brows filled in, of course I was more than happy to let her. That's where the niam-ing session begin.

First was the, "Do you know we do this XXX treatment that allows your brows to look more natural blah blah..." followed by "You need this arch that you lack because it's more feminine looking blah blah..." and lastly, "Look at the difference! You look amazing!" Good grief. All these effects were shown to me without a single whisper of the price. I asked for it and she reluctantly shared the ginamous amount of "It's $2000" with me followed by the mandatory, "Oh but that's before promotion!" I shook my head and told her no thanks, she continued her rambling about how important this will be for my brows and what an amazing promotion they are running. I told her it's too expensive. Then out comes the calculator and the what-nots with my other brow forgotten. I was running out of patience, I told her again, "No thank you, my brow pencil costs only $10 as opposed to your $2000 package." That got her pissed. She hastily finished my brows and told me about the trial price of $450 that she can get for me. Seriously? Are we still on that? I told her again, I'll think about it. She replied in a nasty tone, "So cheap and you still say expensive, not like you cannot afford it. Next time I won't give you this price!" I told her, "It's ok, my loss then." I picked myself up, smiled and thanked her and walked towards the counter.

The counter ladies were their last line of defence, but before they could open their mouths to convince me, I shut them up with a final line of, "My lunch hour is ending in 30 mins, please let me sign whatever I have to and let me be on my way." They told me my balance and let me leave.

Maybe it's just this branch in particular but I don't have this problem at Great World City. They'll occasionally push products which I'll reject but the 2 times I've been to the RC branch, I feel violated. Never again will I put myself through this torture again.